VolcanoBox
Your information & privacy
Information for the current monthly store and Nica brunch. Previous customer obligations remain preserved.
Information used to operate VolcanoBox
We use account and contact details, delivery addresses, order and reservation records, payment status, communication preferences and support correspondence to operate the monthly store and brunch reservations. Stripe processes card payments. Do not send card details to support.
Email preferences
When you opt in, VolcanoBox may email you monthly-order reminders, cutoff notices and brunch invitations. You can change this preference in Profile or through the email preferences link. Receipts and essential updates about an existing purchase are separate from promotional messages.
Fulfillment and service providers
We share the information needed to prepare and deliver Canadian orders with relevant suppliers and shipping providers in Nicaragua, and with services supporting payments, hosting and communications. Information may be processed outside Canada. The current store does not offer cross-brand account linking or a referral program. Historical transaction and referral records may be retained where needed to resolve existing obligations; retaining them does not reopen those programs.
Access, correction and deletion requests
Contact support to request access, correction or deletion of account information. We verify requests and explain any records that must be retained for existing orders, balances, disputes, security or applicable retention obligations. Account deletion is a reviewed request, not an immediate self-service action.